WordPerfect was the default word processor in every law firm, big company and organization in the land. If you had the DOS operating system, it was likely you were using WordPerfect. And, if the operating system in the office hadn’t changed to Windows, it’s likely you’d still be using it now.

What happened was that the change in operating system created a moment when people had to pick. They had to either switch to Word or wait for a new version of WordPerfect. In that moment, “do nothing” was not an option.

via Seth’s Blog: Pick anything–the calculus of change.