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Evidently the data trackers at Facebook are seeing what I have been saying for weeks and that is that they are screwing up the model that made their system so addicting and that is that users use it to validate their existence and when they know that others may not see what they post, they will go elsewhere to send photos and updates. So, now Facebook is rolling out a Sort option to let users change the way they see their feed and get rid of the “let us do the thinking for you” model. Of course, the Sort to most recent is not the default option, because Facebook thinks their algrotihm is more important than their users needs and experience and so users have to know enough to make the change and see things how they want them. Here’s why this is still a miserable failure, because it still doesn’t mean your friends will see what you post, because they may not know how to make the change or even that they can.

Arrogance can be a very good thing in a technology company and it can be a bad thing. In this case it’s Zuckerberg trying to be Steve Jobs and know what is best for users, but in this case he doesn’t know what is best for users or his business.

Over the next few days, Facebook will roll out a “Sort” option at the top of the news feed that lets users select to see Recent Stories First instead of the default Highlighted Stories. The new feature should appease users miffed by Facebook’s move to combine the old Most Recent and Top Stories news feed tabs into a single stream. Until now, the hybrid news feed launched in September forced users to first see what Facebook considered the most relevant content. Some users found these decisions inaccurate even though they have the option to teach the algorithm.

The Sort feature lets users prioritize real-time updates over older content that’s been deemed compelling because of Likes, comments, clicks, and the viewer’s relationship to a story’s author. However, it doesn’t split the feed in two. Facebook tells me “The intent behind these updates is to make News Feed easier to navigate while still showing all the news in one place.”

via Miss “Most Recent”? Sort Facebook’s News Feed By Recent Stories First | TechCrunch.

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Google Logo officially released on May 2010
Image via Wikipedia

Busy, busy, busy day. This is a great chart of the winner’s and losers in the most recent update to Google’s search Algorithm.

However, the sites that lost SEO visibility after the changes didn’t seem to represent any one group, as they also included some brands, blogs, broadcasters and even Google’s own Blogger.com, which dropped over 20%.

via The Winners & Losers Of Google’s Freshness Update Revealed | TechCrunch.

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Image representing Google as depicted in Crunc...
Image via CrunchBase

I’ll check it out and post more, but Google’s “Facebook” is becoming more Facebookish today with the launch of pages.

Google+ is taking another major step needed toward becoming a full-fledged Facebook rival: it’s launching Google+ Pages, which allow brands, products, companies, businesses, places, groups, and everyone else to establish a presence on the service. The product is a lot like Facebook Pages, but there’s one major difference: Google is baking some elements of Google+ Pages deep into its bread-and-butter search product.

via Google+ Launches Pages, Opens Floodgates For Brands (And Everything Else) | TechCrunch.

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Here we go again. This just makes the case for fresh content updates being mandatory.

Today, Google announced a change to its search algorithm that the company says will impact 35% of Web searches. The change builds on top of its previous “Caffeine” update in order to deliver more up-to-date and relevant search results, specifically those in areas where freshness matters. This includes things like recent events, hot topics, current reviews and breaking news items.

Google says that the new algorithm knows that different types of searches have different freshness needs, and weighs them accordingly. For example, a search for a favorite recipe posted a few years ago may still be popular enough to rank highly, but searches for an unfolding news story or the latest review of the iPhone 4S should bring the newer, fresher content first, followed by older results.

via Google’s New Algorithm Update Impacts 35% Of Searches | TechCrunch.

 
Image representing Facebook as depicted in Cru...
Image via CrunchBase

While the data below is interesting it also points out something I’ve been saying for weeks about the new Facebook news flow for users and that is that they are breaking the validation model that keeps users addicted to the service. Users post things about themselves, their family, friends, company, and interesting things they find to get their existence validated by their circle of friends, but the new model does not allow for friends to see everything you post, because Facebooks new algorithm decides for your what is important and you may not see any of your friends’ posts, if the model doesn’t deem they are popular or important enough to you and it doesn’t seem to factor in the people you interact with regularly. To see everything requires a change in your settings for every friend for whom you want to see everything they post. This means if you want your friends to see everything you post, you have to ask them to change the setting in their account.

I am seeing anecdotal data, that this is resulting in more emailing of photos  and information and more photo posts to Picasa than previously was being done, because users want to be sure something they post is being seen and that they get feedback about it. I am not saying that this change will kill Facebook, but the primary inherent value of the site to most users is being fundamentally violated and it will reduce what gets shared per user. We will see a steady decline over time as to this data and I could be proved wrong, but I don’t think so. Facebook made changes in the interest of brands and advertisers, that are impacting the value of the service for users and that is never a good thing. It opens the door just a wee bit for competitors to jump in and if people are posting more to Picasa, then the opportunity is there for Google +.

Plenty of changes have been made to Facebook that pissed users off, but I have never seen this level of angst continue for users as they become more and more frustrated with the service not giving them the “stroke” they need/want.

Facebook thinks they can break all the rules, because they are Facebook, but it’s that type of arrogance that can lead to a full on crash eventually.

Further to the data that they released, I’m not sure that the change is even that great for brands:

Facebook’s changes, announced at its F8 Developers Conference last month, appear to have boosted brands’ visibility among more of their fans but decreased the frequency with which a brand’s fans see its messages

Somewhere along my career in marketing and web marketing especially, I remember brand and message repetition being important, but somehow the folks at Pagelever think that because there are more people seeing, that repetition isn’t important. I don’t quite get that, but maybe I don’t know what I am doing.

PageLever found total fan views of brand updates fell modestly — 0.4% on average — per brand page among the 300 pages studied. Yet unique views, which factors in how many individuals saw brand news, rose a fairly dramatic 24%.

News from brands themselves appears to fare much better under the new Facebook regime than news from fans or their friends about brands. Total views of comments from fans or their friends about brand news plummeted 50% post F8 among the 300 pages studied by PageLever. Unique views of those stories created by fans fell 26%.

Both drops are surprising given that the actual number of stories or comments from fans or their friends surged 18% in the period after F8, part of a broader increase in Facebook user interaction with brands. In net, that suggests the revised EdgeRank algorithm gives such fan and friend interactions with brands little visibility in newsfeeds.

via Reach Beats Frequency in Facebook’s New Layout | Digital – Advertising Age.

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Woman in a rowing boat

We are currently working on a digital campaign for the St. Augustine Historic Inns here in Florida that will target women and this article is an excellent summary for all of us to keep in mind when deciding to target women with web marketing.

I really like number 4 that deals with giving women too many choices, but that is likely almost as true for some men. As I get older, I find I want less choices and more quality.

4)    Too much choice is no choice at all

Many men might be perfectly happy to sift through mountains of information in order to find out whether one little black box is slightly better than another little black box, but most women are overwhelmed by choice. If a product is a hassle to buy then we will cease to care about it.

So having a hundred near-identical products in the market can be a real turnoff: We don’t want unlimited choice, we want the right choice. We want to know that a product does what it’s supposed to and is obviously at the top of its field. We don’t have time to find a diamond in the rough.

The author – Belinda Parmar also points out this fantastic example of marketing to women done right.

Thanks Belinda.

 

via 5 Rules Of Marketing To Women | Fast Company.

 
Cropped portion of stereograph

Image via Wikipedia

Earlier today, I noticed what is called a pingback to this site which is essentially someone linking back to your content on your blog from their blog. Usually, that’s a good thing and I would send the author a thank you for pointing their visitors to my site, but in this case I was extremely annoyed. Why was I annoyed? Well, my content was being used in a page full of nonsense content on a site that is selling marketing services. The site in question was using a search engine optimization tactic of copying content from other people’s sites, mashing it all together to make the search engines think that it’s original content and essentially tricking the search engine into thinking that it was real and sending people to their site and boosting their rankings. There is no value in the page they created except to them and it’s against the rules for all the major search engines.

If you click the image to the below, you can see a screen shot of the original page to see what I mean.

Besides being against the rules, in my opinion, this is a dishonest and unethical tactic and if the company that did this is using this same SEO tactic to promote client sites, then it can also cause great harm to their clients and get their site dumped from the major search engines. Sadly, this is not an uncommon black hat tactic and you can find dozens of scripts on the web to take the lazy way out of creating content for search engine optimization purposes. Rather than take the time to create content of value to people and create something that people would actually want to see, they choose to take other people’s content and make the web a jumble of crap. The good news is that the geniuses at the major search engines continue to clean out the riff raff content on the web created by these SEO tactics, but it’s sometimes tough to keep up. We prefer to create original content based sites for our web marketing clients here in Miami, that provide real value to their potential customers and to the web in general while optimizing the content for the keywords that are important to them. Distributed content strategies are our number one SEO tactic and we would never risk our SEO clients’ reputation by using anything but ethical and honest tactics.

So, why does this have to do with being proud to be an idiot? When I submitted a form on the web site asking them to remove my stolen content, here is the response I received:

Hey cry baby, when you agreed to have your content syndicated you made it okay to publish this anywhere. You should be happy as your content is getting extra visibility but like the fool you are you are offended. What an idiot you are

So, I wrote back:

I have no problem with someone quoting my content for professional purposes in the context of their own original content, but when it comes to these types of pages that are used to trick the search engines into sending traffic your way, I want nothing to do with it.  So, if being professional and operating in an ethical manner in this profession is foolish, then I am proud to be called an idiot. Remove my content from your site.

I am proud to be an idiot and to be able to assure our clients that we never resort to these types of tactics. If you are in this business, then I hope you’ll join the proud idiots of the web marketing world and resist such desperate methodologies. There are sound and ethical ways to generate a lot of traffic to your web site, but it does take time and effort. Put in the investment and you will provide value to your prospects and to the web and you’ll see a return on your investment.

 
Got Milk?

Image via Wikipedia

So often, brilliant advertising and marketing people that otherwise would create campaigns that would entertain us and motivate us are stifled by their bosses and choose to allow themselves to spend their career stifled. Sure, they create better than average crap, but it’s still crap for crap companies and crap people.

They become afraid to be brilliant. Where before they were full of piss and vinegar ready to take on the world, some jackass decided that conservative was better and mediocre was good enough. I’ve seen it all the way through my career and I’ve seen myself stifle great ideas, because I knew they would be beat down or suppressed and it just wasn’t worth the effort. I also often stayed safe.

I’m not afraid to be brilliant or crazy or successful, but I’ve let myself be stifled at different times. I am determined to move forward being uncompromisingly brilliant – always.

Make your choice with everything you do to be brilliant rather than become one of those “marketing and advertising people” that contributes to the degradation of commerce.

I watched the great documentary Art & Copy about some of the most brilliant in the world of advertising that still work to make it artistic and inspiring and entertaining. They have it a little easier, because clients come to them to be brilliant, but even in an incredibly boring marketplace, you can be a brilliant and creative marketer.

If your first reaction to your new idea is to cringe, then explore it. You could be on a good track to get you to the winner. I love the story in this movie about “Got Milk“. The bad grammar would have killed that in places where I’ve worked, but it was simplistic brilliance and beautifully articulated and it worked. Even more impressive are the women that were allowed to express themselves when they created the Nike “if you let me play” ads for both TV and print. They inspired countless women and girls to just do whatever it was that inspired them.

Below is the trailer and some examples of brilliance.